What we stand behind.
Every roof we install comes with two layers of coverage: the manufacturer's warranty on the material, and our written workmanship warranty on the install itself.
Material warranty
Whatever shingle, metal panel, or membrane is installed comes with the manufacturer's published warranty (typically 25–50 years for residential shingles, 50+ years for standing-seam metal, and 20–25 years for commercial TPO/EPDM). The exact warranty document for the product we install is delivered to you with the completion paperwork.
Workmanship warranty
Our written workmanship warranty covers issues caused by installation — improperly seated nails, flashing details, ridge cap installation, sealant work, and similar items — for the warranty period stated on your completion paperwork. We come back, diagnose, and fix it at no charge.
Repair work carries a 1-year workmanship warranty on the repaired area.
What's not covered
- Damage from storms, falling trees, or other acts of nature (this is usually covered by your homeowner's insurance).
- Modifications, repairs, or penetrations made by another contractor after our install.
- Normal wear and aging of materials.
- Issues caused by inadequate attic ventilation that was outside our installed scope.
How to file a warranty claim
Call us at (828) 855-4785 or email riseaboveroofingandrestoration@yahoo.com with your address and a description of the issue. We come out, inspect, and resolve it within the terms above.